Frequently asked questions.

What is the average lead time from China?

  • Regular post: 1-2 weeks

  • Air freight: 8-10 days

  • Ocean freight: 25-35 days

  • Express freight: 3 days

Do You Offer Express International Shipping?

  • Yes, at an additional cost, express services can be offered for urgent deliveries.

I am new to importing, are there any factors I should consider?

  • Preform a trial shipment before signing any contract with your supplier.

  • Establish trust with your supplier.

  • Estimate profitability by weighing the cost of the shipment against the landing costs

What Is The Difference Between LCL And FCL?

  • 1cbm – 8cbm = LCL [Less than Container Load]

  • 8cbm – 15cbm = whilst either will suffice, our team will advise the best for your shipment

  • Over 15cbm = FCL [Full Container Load]

What should I Consider If I Want To Use Sea Freight?

Plan ahead

  • When consolidating orders, make sure to schedule enough time to meet deadlines and meet consolidation requirements.

Use Pallets

  • If you’re shipping LCL (less than container load), palletization is recommended for safe passage of your goods.

What Is Palletization?

  • Palletization is the act of shrink-wrapping loose cargo on top of pallets to increase the ease of handling, efficiency of loading by forklift and reduced risk of loss or damage in transit.

Size matters

  • General commodities are charged by volume measured in cubic metres (CBMs)

  • Heavy or dense shipments are subject to being charged by weight instead.

Do accommodate private clients?

  • We serve both corporate and private clients. No parcel is too big or too small for us.